Legal
Privacy Policy
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Digital Advisor Pty Ltd (ABN 43 700 408 573) is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, disclose and manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Who We Are
Digital Advisor Pty Ltd (ACN 700 408 573) is an Australian company providing business advisory, digital transformation, ICT, telecommunications and cybersecurity advisory services. Our registered office is in Sydney, New South Wales.
2. Information We Collect
We may collect personal information you provide when you contact us through our website, including your name, business name, email address, phone number and the content of your enquiry. We do not collect sensitive information unless you choose to provide it. We collect this information only for the purpose of responding to your enquiry and providing our services.
3. How We Use Your Information
We use personal information to respond to enquiries, provide advisory services, communicate with you about your engagement, and comply with legal obligations. We do not use your personal information for direct marketing without your consent.
4. Disclosure of Personal Information
We do not sell, rent or trade personal information to third parties. We may disclose personal information to service providers who assist us in operating our business (such as cloud hosting and communication platforms), where those providers are bound by confidentiality obligations. We may also disclose information where required by law.
5. Overseas Disclosure
Some of our service providers may be located overseas, including in the United States and European Union. Where we disclose personal information to overseas recipients, we take reasonable steps to ensure those recipients handle information in a manner consistent with the Australian Privacy Principles.
6. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Personal information is stored securely and access is restricted to authorised personnel.
7. Access and Correction
You have the right to request access to personal information we hold about you, and to request correction of information that is inaccurate, incomplete or out of date. To make a request, please contact us using the details below.
8. Complaints
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us by contacting us directly. We will respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
9. Website Analytics
Our website may collect non-personal information about your visit, including pages viewed, time spent on the site and browser type, for the purpose of improving our website. This information is collected in aggregate and does not identify individual users.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on our website. We encourage you to review this policy periodically.
11. Contact Us
For privacy enquiries, requests for access or correction, or complaints, please contact us at info@digitaladvisor.net.au or by phone on +61 420 861 556.